A selection of feedback we've received from app developers and clients
Comments from App Developers about the Our Mobile Health Review Process
The review process has been immensely helpful and has been the main influence on our development plan for the coming six months.
- App Developer (August 2018)
The Our Mobile Health team were really helpful in answering questions and supporting us in completion of the questionnaire/process. They were very responsive to queries and gave useful additional feedback at the end of the process.
The process made us more aware of NHS digital requirements and supported us in implementing consistent processes and logs in our everyday working. We have since completed ISO 20017 and IG Toolkit and perform ongoing independent penetration testing.
The OMH review process have been an important enabler for us. It is seen as a badge of quality by NHS England and NHS Digital and was a requirement for applications for technology tariffs, supported our successful application for the NHS Apps Library and contributed to us being named as accredited suppliers for NHS England transformation funding.
- Dr Debbie Wake, My Diabetes My Way
The OMH review was extremely comprehensive, covering all areas of security and efficacy around our app, and drawing from best practice guidelines across the industry.
The OMH team provided useful feedback on our initial responses, and directed us to helpful resources to understand the importance of certain security planning features and how they could be implemented.
- App Developer (Sept 2018)
Comments from those involved in the Parkinson's UK Tried & Tested Apps and Devices Library
"Working with Our Mobile Health has been an incredibly positive experience. I will admit I’m a complete control freak and very slow to trust the work of others, but Our Mobile Health are thorough and professional and immediately gained my trust because of this.
Working with them, especially Matthew [Wilkinson], has felt like being part of the same team which is something I’ve never experienced with a service supplier before. The Our Mobile Health team are knowledgeable, dedicated and friendly which makes them a dream to work with."
- Emma Lawton, Devices and Apps Lead, Parkinson's UK
View the library here: Parkinson's Tried and Tested Apps and Devices library
"It has been so useful to go through an independent approval process and has made our apps even better. It will be great for other medical apps to go through this assessment process and focus group feedback for other medical conditions. I would advise other health app developers to work with Our Mobile Health to gain approval for their apps."
- Sam Brady, Director, Speechtools
Having our app’s data privacy and GDPR compliance reviewed independently has been incredibly valuable for us. It’s enabled us to guarantee to our users that we value their privacy and will never gather any personal data without clearly explaining why and also asking for their consent.
- Garry Brady, Director, Speechtools
It has been an enlightening and incredibly useful process for KiNDEO to be part of, thank you. Also a real honour, for the whole team, to have Kindeo in the Parkinson's UK apps library.
- John Gilbey, CEO, Kindeo